protel.I/O - Enterprise Service Bus

protel.I/O uses Enterprise Service Bus (ESB) technology to deliver a seamless, integrated ecosystem to hotels. As one example, a single POS transaction can simultaneously update PMS, CRM, loyalty and stock systems with all relevant details. By harnessing a powerful data warehouse, protel.IO captures data from all connected systems for further reporting and analysis. protel.I/O is a native cloud application, built on Amazon Web Services, that scales with demand and provides very fast performance. Read more...




protel PMS

protel - Property Management Systems

protel SPE/MPE is the right choice for businesses who need or want data on-property or within their own data center. Hosting services from Xn protel are also a favored route for protel SPE/MPE customers.

Use an internationally proven, feature rich PMS that’s trusted worldwide by over 8,000 customers. Then seamlessly connect to all the other systems you need. Empower staff, increase profits and support the growing needs of your business. Strengthen your brand through the creation and delivery of exceptional, personalized guest experiences. Read more...



"Excellent customer service, quality and value for money are at the forefront of TIME Hotels’ strategy. This partnership will support our strategy, from the minute guests check in to the time they leave our hotel. It will make our operation even more efficient, allowing us to focus more on guests demands, ensuring their requirements are not only met, but exceeded."

Joseph Fayad
Corporate Director IT, TIME Hotels

Joseph Fayad, TIME Hotels



xnPOS - F&B Point of Sale System

xnPOS provides comprehensive functionality and scalability that meets the needs of hotel F&B, table service restaurants and hospitality foodservice operations. The product is proven in a wide spectrum of F&B operations in some 50 countries across Asia Pacific, Europe and the Middle East. The pedigree and range of international customers endorses the system’s flexibility, functionality, language capability and simplicity of use. xnPOS provides proven workflow advantages to manage guest check transactions, order-entry operations and remote kitchen/bar orders, while also providing seamless integration with hotel PMS, Loyalty/CRM and ERP systems. xnPOS has established interfaces to Oracle Hospitality’s Opera PMS and protel hotelsoftware’s on-premise and cloud PMS solutions, with HTNG based interfaces to other leading PMS products in development. Read more...


Neorcha Mobile App

Neorcha - Mobile App

As strategic partners, Xn protel Systems and Neorcha help hotels deliver exceptional guest experiences. The Neorcha myHotel mobile app (iOS, Android, BlackBerry) is a fully native application that provides additional functionality for in-room hotel technology, which can be used on a guest’s own mobile device, or on provided in-room devices. It integrates with the property’s hospitality systems and, with connection to the PMS, provides a wider range of functionality to the guest’s mobile device.



"Using a robust, reliable and feature-rich POS system from Xn protel helps us provide POS as a service from the Rotana Private Cloud to all Centro Hotels in KSA. Xn protel's dedicated and professional service team successfully customized and integrated their solution with our centralized IT services platform in order to deliver all the required system features that can best service the needs of our customers."

Samir Abi Frem
Corporate VP of IT, Rotana Hotels

Samir Abi Frem, Rotana Hotels



Dinggly - Waiter call service

Allow customers to request service, ask for their bill … or even rate their experience.

Dinggly’s call for service buttons are unique. They improve customer satisfaction and grow revenue by allowing guests to summon service by pressing a button. No more attempting to grab the waiter’s attention or hunting down service in non-attended areas, such as lobbies or gardens.




Kiosk icon

Kiosks give customers more control

Letting customers use self-order kiosks to view the menu, place orders, without having to join a queue at the service counter, reduces waiting times and customer frustrations. It also allows for quick payment using the customer’s preferred method. Orders are then processed automatically and sent through to the Kitchen Display System. Once prepared, a notification is sent to a Customer Tag screen marked ‘ready for collection’. SIMPLE. QUICK. EFFICIENT.

"We sought out the latest technologies for Rosewood Abu Dhabi so that we can provide our guests what they need, where and when they want it. Exceptional guest experience is paramount for us. We are looking forward to working with Xn protel and Neorcha, as they provide the right technology, knowledge and support for our business."

Ravi Veerasawmy
Director IT, Rosewood Abu Dhabi

Ravi Veerasawmy, Rosewood


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