Hosting & Communications

“640KB ought to be enough for anybody.”

Bill Gates, Founder of Microsoft, 1981


We’ve been hosting our systems on behalf of our customers since 2001, but it’s only really in the past few years that we have seen demand increase dramatically. We now offer hosting for all of our solutions, as well as full desktop services to allow customers to also run third party applications such as Microsoft Exchange, Office, financial systems and other custom software, all “above property” from our data centre, removing the need for any servers or associated IT skills on site.



Reliable hosting requires reliable bandwidth, not just at our data centre, but also on property, where the systems we host must be readily available to users, without disruption and at satisfactory speeds. As an authorised reseller for Level 3, one of only six Tier 1 Internet providers in the world, we also help our customers to specify and implement the appropriate level of internet connectivity to ensure business continuity.



Hosting Services


Hosting of applications is becoming increasingly popular with our clients, particularly as hotels seek to reduce the costs associated with acquiring and maintaining expensive computer hardware and ICT infrastructure.


The majority of our solutions may be either locally installed (on a hotel server or at a hotel group HQ) or hosted by Xn protel or a third party. Since 2001, Xn protel has hosted solutions on behalf of its customers. Applications hosted by Xn protel include:


  • protel PMS
  • Xn POS
  • Xn CRS
  • Reservation Assistant
  • Xn Business Intelligence
  • Synergi Profit Optimsation
  • 3rd Party Hospitality Systems, e.g. accounting software
  • General business systems, e.g. Email (Microsoft Exchange), web sites, Microsoft Office using Windows Server and Remote Desktop Services (RDS).


Increasingly, customers require a “vendor hosted” solution and we provide this service for Xn protel Systems only, or we can migrate your entire desktop into our environment, hosting all business critical systems for our clients.


Our Tier 3, co-located data centres provide secure and highly-connected environments for the IT and telecoms equipment that powers your business. We use only those data centres that offer high-quality infrastructure and service standards, connectivity options and capacity to support your future growth.




Fast and reliable internet access is quickly becoming one of the most important aspects of the guest experience and failure to provide this can be a major source of dissatisfaction and complaint. The dilemma facing a hotel is how to provide this level of service in a cost-effective manner, particularly given the increasing trend towards free internet access.


In order to provide our clients with a flexible, high performance and affordable communications infrastructure, Xn protel is now an authorised Level 3 communications reseller. This means that we can consult on and facilitate the implementation of a suitable communications infrastructure to support your systems strategy moving forward, whether it be the provision of DSL licences or the installation of a MPLS network.


Level 3 Communications® is an international communications company, headquartered in Broomfield, CO, USA. The company is one of only six Tier 1 Internet providers in the world. Ranked as one of the most connected Internet Service Providers (ISPs), their expanding assets have solidified their position as one of the largest IP transit networks in North America and Europe.


For more information on Level 3 services offered by Xn protel, visit the Level 3 web site.