Serviced Apartments
Happy guest.
Short stay, long stay.

You want to make guests happy. No matter how long they stay. We’d love to help.

Give all guests, in all properties, the same great service. Use open, scalable, feature-rich, centralized solutions that have been specifically designed for serviced apartments. Use the latest cloud technologies that allow you to capitalize on innovations straight away. Meet your unique financial requirements, improve customer booking and encourage guest loyalty.

Work with a team of experts who know the difference between a hotel and a serviced apartment.


Dedicated and comprehensive solutions for long stay management and serviced apartments.

Long stay
Long stay

Increase revenue by optimizing rates, harnessing distribution and generating repeat business. Have advanced, serviced apartment specific, invoicing capability, financial reporting and deferred revenue analysis. Manage your unique billing processes, housekeeping and maintenance requirements.

Management control
Management control

Manage operations for all properties from one centralized system and securely access it from wherever you need to. Improve workflows, enhance guest booking and make your property upkeep easy and more efficient.

Connect
Connect

Stay in touch with guests before, during and after their stay with joined up solutions that reach the guest’s mobile device. Talk to them with personalized communications when you can’t be face to face. Build strong relationships that keep guests coming back.


Read more about our solutions

Our protel property management systems are not just for hotels. They cater for the unique requirements of Service Apartments, with highly configurable functionality.

Simplify the guest reservation process and increase booking conversions. Integration to all relevant electronic channels, including OTAs, GDS and direct bookings. Supports long stay.


From a single serviced apartment building to a global chain of over 25,000 rooms

Hotel Room

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